privacy policy
savingthecastle.com Gleb Kaftailov · @savingthecastle Effective Date: April 10, 2026 · Last Updated: April 10, 2026
This Privacy Policy explains what personal data we collect when you visit savingthecastle.com, how we use it, and what rights you have. The website is built on the Tilda platform and is operated by Gleb Kaftailov, the creator behind the Saving the Castle project.
1. Who We Are
The data controller for this website is Gleb Kaftailov, operating under the Saving the Castle project, based in Latvia. If you have any questions about how your data is handled, contact us at support@savingthecastle.com.
2. What Data We Collect and Why
We collect personal data in the following situations:
When you make a purchase. To process your order for The Magnetic Story Method guide, we collect your name, email address, and payment details. Payment transactions are handled by our payment processor (Stripe or equivalent) and we do not store your full card details on our servers.
When you create an account or log in. The website has a members area at savingthecastle.com/members. If you register, we collect your email address and the credentials you create. This is used solely to give you access to your purchased content.
When you contact us. If you email support@savingthecastle.com, we retain your name, email address, and the content of your message in order to respond to you.
When you visit the website. Like all websites, our server and the Tilda platform automatically collect certain technical data when you visit, including your IP address, browser type, device type, pages visited, and time spent on the site. This data is used for security and to understand how the site is used.
3. Cookies
Our website uses cookies. You will see a cookie consent banner when you first visit the site, and you can manage your preferences at any time via the "Cookie Settings" link in the footer.
We use three categories of cookies:
Essential cookies are always active. These are required for the website to function — for example, keeping you logged in to the members area or remembering your cookie preferences.
Analytics cookies are optional. These help us understand how visitors use the site — which pages are visited, how long people stay, and where they come from. We use this information to improve the website. These cookies are only activated if you accept them.
Advertising cookies are optional. These may be used to deliver relevant advertising or to limit how often you see the same ad. These cookies are only activated if you accept them.
You can withdraw your consent to optional cookies at any time by clicking "Cookie Settings" in the footer.
4. How We Use Your Data
We use your personal data to process and fulfil your purchase and deliver access to the guide and Telegram community; to manage your account in the members area; to respond to your support emails; to send you updates to the guide if you are an existing purchaser (you can opt out of these at any time); to operate and improve the website; and to comply with our legal obligations.
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
5. Who We Share Your Data With
We share data only with the third-party services necessary to operate the website and fulfil purchases:
Tilda (tilda.cc) — our website builder and hosting platform. Tilda processes data in accordance with their own privacy policy.
Payment processor (Stripe or equivalent) — processes payment transactions securely. We do not receive or store your full card details.
Telegram — if you join the private community, your Telegram username and any messages you post within the group are subject to Telegram's own privacy policy.
Email service providers — used to deliver transactional emails such as purchase confirmations and guide updates.
All third-party providers are required to handle your data securely and only for the purposes we specify.
6. Data Retention
We retain your purchase records and account data for as long as necessary to provide you with access to your purchase and to comply with legal and tax obligations (typically 5–7 years under Latvian and EU law). Support emails are retained for up to 2 years. You may request deletion of your data at any time (see Section 8).
7. International Transfers
Some of our third-party providers, including Tilda and Stripe, may process your data outside the European Economic Area. Where this occurs, appropriate safeguards are in place in accordance with GDPR requirements, such as Standard Contractual Clauses.
8. Your Rights
If you are located in the European Union or European Economic Area, you have the following rights under the GDPR:
The right to access the personal data we hold about you. The right to correct inaccurate data. The right to request deletion of your data ("right to be forgotten"), where there is no legal obligation to retain it. The right to restrict or object to processing. The right to data portability. The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, email support@savingthecastle.com. We will respond within 30 days. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Latvian Data State Inspectorate (dvi.gov.lv) or the supervisory authority in your country of residence.
9. Children's Privacy
This website and the guide are intended for adults. We do not knowingly collect personal data from anyone under the age of 16. If you believe a minor has provided us with personal data, please contact support@savingthecastle.com and we will delete it promptly.
10. Links to Other Websites
Our website links to Instagram (@savingthecastle) and to partner websites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the updated date at the top of this page will change. For material changes, we will notify existing customers by email.
12. Contact
For any privacy-related questions or requests, contact us at: support@savingthecastle.com
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